Job Vacancy: System Administrator – ECOWAS Commission
About ECOWAS
The Economic Community of West African States (ECOWAS) is a regional body committed to fostering economic growth, stability, and sustainable development among its member nations. As part of its mission, ECOWAS seeks highly skilled professionals to contribute to its operations and ensure efficient service delivery across its institutions.
Position Overview
ECOWAS is currently seeking a System Administrator who will be responsible for managing and maintaining IT systems, ensuring their optimal performance, security, and reliability. The successful candidate will play a crucial role in enhancing IT service quality, supporting stakeholders, and promoting digital transformation within the organization.
Job Details
- Job Title: System Administrator
- Location: Abuja, Nigeria
- Institution: ECOWAS Commission
- Grade: P3/P4
- Department: Internal Services
- Directorate: Information & Technology Services
- Division: IT Support & Services
- Employment Type: Permanent
- Reports To: Head of IT Infrastructure
Key Responsibilities
Technical and System Administration
- Ensure smooth operation of IT systems, including servers, networks, databases, and software applications.
- Implement security protocols to protect ECOWAS IT infrastructure from cyber threats and unauthorized access.
- Monitor system performance, identify potential risks, and take preventive measures to minimize disruptions.
- Conduct regular maintenance, updates, and patches to ensure the reliability and efficiency of IT resources.
- Provide technical support to end-users, troubleshooting hardware and software issues.
Stakeholder Engagement and Support
- Establish and maintain strong working relationships with colleagues, supervisors, and subordinates to enhance teamwork and collaboration.
- Contribute to maintaining departmental performance standards, ensuring all assigned tasks align with organizational objectives.
- Proactively communicate with clients, keeping them informed about project progress, challenges, and timelines.
- Foster trust-based relationships with clients by engaging in meaningful discussions and demonstrating a commitment to their needs.
Professional Credibility and Advisory Role
- Build credibility with stakeholders by anticipating challenges, mitigating risks, and offering timely solutions.
- Provide expert advice and consultation on IT-related matters, ensuring compliance with industry best practices.
- Act as a mentor and guide for junior staff, offering support and constructive feedback to enhance team performance.
Diversity, Equity, and Inclusion
- Demonstrate cultural awareness and sensitivity, respecting differences in nationality, gender, ethnicity, and religion.
- Promote diversity and inclusion within the IT environment, encouraging a workplace culture that values equal opportunities.
- Support gender equality initiatives, ensuring both men and women have equal access to IT resources and career opportunities.
- Advocate for fair and unbiased decision-making, fostering an environment of trust and transparency.
Qualifications and Experience Required
- Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related ICT field from a recognized university.
- Minimum of five (5) years of experience in system administration, IT infrastructure management, or technical support roles.
- Strong knowledge of ECOWAS institutions, sectors, policies, and operational requirements.
- Proficiency in managing complex IT systems, including cloud platforms, virtualization, and enterprise software.
- Experience with cybersecurity best practices, network administration, and disaster recovery strategies.
- Strong analytical and problem-solving skills, with the ability to identify system inefficiencies and implement improvements.
- Excellent communication skills, both written and verbal, to convey technical concepts effectively.
- Ability to analyze data, detect trends, and provide actionable recommendations to improve system performance.
Age Requirement
- Applicants must be under 50 years old at the time of application. (This requirement does not apply to internal candidates.)
Core Competencies for ECOWAS
Technical and Analytical Skills
- Deep understanding of IT infrastructure, operational frameworks, and best practices.
- Ability to analyze complex IT challenges and develop innovative solutions.
- Strong proficiency in project management techniques, ensuring efficient execution of IT initiatives.
- Knowledge of cybersecurity principles, cloud computing, and enterprise IT solutions.
Communication and Interpersonal Skills
- Ability to present ideas clearly and concisely, ensuring technical concepts are easily understood.
- Strong interpersonal skills, enabling effective collaboration with colleagues, stakeholders, and external partners.
- Ability to facilitate discussions, express opinions, and engage in constructive debates on IT strategies.
- Fluency in one of ECOWAS’s official languages (English, French, or Portuguese). (Knowledge of an additional language is an advantage.)
Project Management and Performance Monitoring
- Ability to develop and implement individual action plans to achieve set goals and objectives.
- Strong organizational skills, with the ability to prioritize tasks, manage workloads, and meet deadlines.
- Capability to identify key performance indicators (KPIs), track progress, and recommend corrective actions when necessary.
Work Environment & Commitment to Diversity
ECOWAS fosters a diverse, inclusive, and equitable workplace, with a strong emphasis on:
- Gender balance and equal opportunities for professional growth.
- Encouraging applications from underrepresented groups, including women, persons with disabilities, and minority communities.
- Promoting a healthy work-life balance to enhance employee well-being and job satisfaction.
Salary & Benefits
- Annual Salary:
- UA 56,591.37 / USD 89,289.87 (based on experience and qualifications)
Application Process
Deadline: April 21, 2025
How to Apply:
Interested and qualified candidates should submit their applications via email to:
b52systemadministrator@ecowas.int
Email Subject: System Administrator Application
Download Application Form:
Important Notes
- Selection and appointment will be subject to background verification and reference checks.
- ECOWAS does not charge any fees for job applications, interviews, or recruitment processes.
- Beware of fraudulent recruitment schemes that request payment or personal financial details.
- The assessment process may include a written test and a competency-based interview to evaluate technical expertise and professional competencies.
