As a Product Sales Officer within the International Payment and Remittance Team, my role involves spearheading the creation and management of cutting-edge payment and remittance solutions, streamlining cross-border transactions. My responsibilities include crafting a compelling product vision for international remittance services tailored to the Nigerian market, identifying growth opportunities, 6y
product strategy with overall business goals, conducting market research, collaborating with cross-functional teams, and overseeing the complete product lifecycle. This entails continuous enhancement based on customer feedback, effective management of remittance products, supervision of the Remittance Group and Money Transfer helpdesk, competitor analysis, establishment of key performance indicators (KPIs), utilization of data analytics for informed decisions, and the constant improvement of processes for enhanced service efficiency. I am dedicated to maintaining a customer-centric approach in product development and striving for an improved user experience.
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