Ongoing Recruitment: Abuja Electricity Distribution Company (AEDC Plc)
The Abuja Electricity Distribution Company (AEDC Plc) is recruiting interested and qualified candidates for the position of a Customer Relations Officer (CRO)
The (AEDC Plc) is a credible electricity distribution company in Nigeria with an impressive number of international investors and shareholders. As part of its mouthwatering qualities, the Abuja Electricity Distribution Company has a huge area of franchise that stretches to an approximation of 133,000 km2. The Power-generating company serves a wide variety of states across the federation. These states include the Federal Capital Territory (Abuja), Niger, Kogi and Nasarawa States. The states are further sub-divided into 9 regions and 39 area offices, with a pledge of commitment to uphold international values and standards, (IEC 60050: Generation, Transmission and Distribution of Electricity).
Also noteworthy is AEDC's consistency in meeting the demands of customer service performance benchmarks.The company prioritizes investments in network upgrades as a result of its unreserved passion for excellence thus aiming to enhance power supply and technical efficiency, leading to improved service delivery in the long run.Job Vacancy Title: Customer Relations Officer
Code: AEDCCRO
Venue/Place: Abuja
Customer Relations Officer Job Description
*Customer Supervision: the supervision of all customers on assigned Distribution Transformers (DT) is one of the responsibilities of the Customer Relations Officer.
*Cash Collection Drive: The Customer Relations Officer drive the activities of cash collection with respect to the bill of energy.
*Debt Recovery: the customer relations officer carry out some engagement of debt recovery in the region he operates.
*Metre-Reading Supervision: He or she is required to supervise the activities that pervade the reading of metres. He equally has the responsibility of conducting accurate metre reading of which the data gathered will be tabled at the billing unit for fitting billing.
*Revenue Protection: the customer relations officer will carry out a thorough inspection of metres and accurately diagnose energy theft, illegal connections, bypass and other loopholes if detected.
*Disconnection Report: The customer relations officer will prepare a disconnection report and submit to the appropriate authority.
*Daily Reports: he or she is expected to draft a daily report of supervised customers and submit result of findings to the feeder manager.
Requirements for Eligibility
*A minimum of OND or HND or B.Sc from an accredited institution in any discipline.
Application Closes on the 12th of September, 2024.
Method of Application:
Candidates who are interested and qualified for this opening should forward their Resume to: AEDC.Recruitment@abujaelectricity.com using the job code as the subject of the mail.
