POS Technician (Lagos)
Location: Lagos, Nigeria
About Us
Moniepoint is a leading financial platform in Africa, offering businesses and their customers comprehensive solutions for payments, banking, credit, and management. In 2023, we processed $182 billion, establishing ourselves as Nigeria’s top merchant acquirer.
Our Mission
At Moniepoint, we are committed to delivering innovative, customer-centric solutions that transform the financial landscape. We provide a variety of essential services, including credit and overdrafts, leveraging artificial intelligence and data-driven methodologies to enhance our offerings.
Curious about what makes Moniepoint a unique workplace? Explore how we foster innovation, collaboration, and professional growth.
About the Role
The POS Technician is responsible for the repair, maintenance, and support of Point-of-Sale (POS) devices. This role involves handling Linux, Android, Mpos, and Kiosk terminals across our distribution network, ensuring they operate efficiently.
Key Responsibilities
- Collaborate with the hardware team to oversee the entire repair process.
- Provide second-level technical support for hardware-related issues.
- Manage and coordinate Terminal Repair Centers across the network.
- Perform other duties as assigned by the Line Manager.
Qualifications
- A minimum of a B.Sc. or HND.
- At least two years of experience in a similar role.
- Technical expertise in repairing PAX, Aisino, Smartpeck, and Topwise terminals.
- Familiarity with the agency banking sector is an added advantage.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong interpersonal and relationship-building skills.
- Self-motivated, proactive, and capable of working independently.
- Excellent communication and interpersonal abilities.
- Fluency in English.
- Must reside in Lagos State.
What We Offer
- Culture: We prioritize our team members, ensuring everyone feels valued and heard. Mutual respect and a supportive environment are core to our values.
- Learning Opportunities: Our culture emphasizes continuous learning through knowledge-sharing, training, and technical discussions.
- Compensation: Competitive salary, pension, health insurance, annual bonus, and other benefits.
Hiring Process
- Initial phone screening with the recruiter.
- Interview with the hiring team.
- Final interview with a member of our executive team.
Moniepoint Inc. is an equal opportunity employer, celebrating diversity and fostering an inclusive workplace for all employees and candidates.
