Economic Community of West African States (ECOWAS) Job Vacancy Announcement
The Economic Community of West African States (ECOWAS) is a coalition of fifteen West African nations dedicated to fostering economic integration and regional development. Established on May 28, 1975, following the signing of the Treaty of Lagos, ECOWAS serves as a platform for enhancing economic cooperation and collective progress across member states.
We are currently seeking applications from qualified candidates to fill the following position:
Job Title: Office Technology Modernization & Enterprise Solution Officer
Job Code: 20002611
Location: Abuja, Nigeria
Institution: ECOWAS Commission
Grade: P3/P4
Department: Internal Services
Directorate: Directorate of Information Technology Services
Division: System Acquisition and Implementation
Employment Type: Permanent
Reporting to: Principal Officer, System Acquisition and Implementation
Supervisory Role: IT Assistant
Role Overview
Under the supervision of the Principal Officer, Systems Acquisition & Implementation, the selected candidate will play a pivotal role in advancing IT modernization efforts within ECOWAS. This involves integrating cutting-edge technologies, optimizing existing IT infrastructures, and driving digital transformation to enhance efficiency, security, and agility. The incumbent will also be responsible for formulating modernization strategies, ensuring seamless integration of IT solutions into the Commission’s operational framework, and fostering innovation to address emerging challenges.
Key Responsibilities
- Lead and execute IT modernization projects in alignment with ECOWAS policies, ensuring a structured approach to system upgrades and enterprise transformation.
- Develop comprehensive project scope documentation, offering clear guidance for technical teams in solution implementation.
- Assess, analyze, and synthesize information from multiple sources to identify key technological needs, bridge gaps, and streamline IT operations.
- Challenge conventional business processes and recommend data-driven solutions that enhance efficiency and align with modernization goals.
- Formulate service desk and staff experience enhancement strategies, leveraging advanced technology solutions for improved service delivery.
- Analyze ECOWAS’s operational data, identify areas for process optimization, and propose transformative recommendations.
- Promote best practices in knowledge management and user experience enhancement, improving ECOWAS’s digital ecosystem.
- Oversee the implementation of Artificial Intelligence (AI) and Robotic Process Automation (RPA) to streamline workflows and enhance automation.
- Apply Agile and Project Management methodologies throughout all stages of IT system development and implementation.
- Collaborate with key stakeholders to define clear, traceable IT system requirements through interviews, surveys, and workflow analysis.
- Develop business cases and financial models for IT investments, evaluating cost, risk, and strategic impact.
- Regularly engage with internal and external stakeholders to ensure alignment between IT solutions and organizational objectives.
- Establish Key Performance Indicators (KPIs) to track and assess IT system efficiency and effectiveness.
- Plan for hardware and software replacements, ensuring seamless transitions and compliance with ECOWAS’s technology policies.
- Implement risk mitigation strategies for IT systems approaching obsolescence.
- Manage the IT modernization budget, ensuring effective resource allocation.
- Document and maintain standard operating procedures (SOPs), policies, and best practices within the IT division.
- Provide technical support, including after-hours assistance when necessary.
- Conduct training and mentoring programs to enhance the technical expertise of junior IT staff.
- Maintain an in-depth understanding of ECOWAS’s IT assets, ensuring their effective utilization and lifecycle management.
- Evaluate and integrate cybersecurity measures into ECOWAS’s IT infrastructure.
Qualifications and Experience
- A Bachelor’s degree in Computer Science, Computer Engineering, Information Systems Management, or a related ICT discipline from a recognized institution.
- Minimum of five (5) years of hands-on experience in IT development, implementation, and maintenance.
- Demonstrated expertise in IT systems integration and enterprise solutions.
- Strong understanding of software development lifecycle methodologies and project management principles.
- Proficiency in software design tools such as CAD, ANSYS, among others.
- Knowledge of procurement and acquisition strategies for IT resources.
- Hands-on experience in web programming languages including PHP, ASP.NET, HTML, CSS, JavaScript, jQuery, and Perl.
- Expertise in relational database management systems (MS-SQL, MySQL) and Linux-based web platforms.
Age Requirement
- Applicants must be below 50 years of age at the time of application. (This requirement does not apply to internal candidates.)
Key Competencies Required
Leadership & Strategic Thinking
- Ability to influence stakeholders, advocate for new technologies, and drive IT transformation.
- Proven ability to lead teams and foster collaboration to achieve organizational goals.
- Strong problem-solving skills, with the ability to anticipate challenges and propose effective IT solutions.
Technical & Analytical Skills
- Strong analytical skills to assess data trends, identify technological gaps, and recommend future-ready IT solutions.
- Ability to conduct risk assessments, analyze business needs, and develop robust IT strategies.
- Understanding of ECOWAS’s internal structures, policies, and performance objectives.
Communication & Interpersonal Skills
- Ability to clearly articulate complex IT solutions to both technical and non-technical audiences.
- Excellent documentation and reporting skills, ensuring transparency and clarity in project execution.
- Demonstrated ability to work in multicultural environments, showing respect for diversity and inclusion.
IT Proficiency & Adaptability
- Advanced proficiency in ICT tools, including enterprise resource planning (ERP) systems, cloud technologies, and cybersecurity frameworks.
- Ability to monitor and track IT system updates, ensuring compliance with security and efficiency standards.
- Knowledge of emerging technologies, ensuring ECOWAS remains at the forefront of digital transformation.
Work Environment at ECOWAS
ECOWAS is committed to fostering diversity, equity, and inclusion in its workforce. The organization promotes gender balance and strongly encourages applications from women, minority ethnic groups, indigenous populations, and individuals with disabilities. Our work culture values integrity, professionalism, and a healthy work-life balance.
Salary Structure
- UA49,106.81 / USD77,480.72 – UA56,591.37 / USD89,289.87 per annum.
Application Process
Application Deadline: April 21, 2025
How to Apply:
Interested candidates should submit their applications via email to b52offtechmodernandentersol@ecowas.int with the Job Title as the email subject.
Download Application Form: [Click here to download (Docx)]
Important Notice:
- ECOWAS does not charge any application, processing, training, or recruitment fees.
- Selection is subject to background verification, reference checks, and administrative requirements.
- Beware of fraudulent recruitment schemes; ECOWAS does not request banking details from applicants.
Join ECOWAS and be part of a transformative IT modernization journey shaping the future of regional integration!
