Senior Manager/Supervisor – AML Monitoring and Reporting
About Flutterwave
Flutterwave is a leading payment technology company that delivers innovative solutions to businesses and individuals. Driven by the mission to ensure every African has the opportunity to thrive in the global economy, Flutterwave has established a reliable payment infrastructure that facilitates seamless, borderless transactions for consumers and businesses across Africa and the world.
The Role
The Senior Manager, AML Monitoring and Reporting will be responsible for identifying and escalating potentially reportable activities to the relevant Money Laundering Reporting Officers (MLROs) in Flutterwave’s operational jurisdictions. This will be done in compliance with local regulatory frameworks, as well as the company’s internal policies and procedures. Reporting directly to the Global Financial Crimes Compliance (GFCC) Lead, the role will play a pivotal part in managing compliance processes and ensuring operational excellence.
Key Responsibilities
Oversee the implementation of AML monitoring and reporting processes for both consumer and business customers, ensuring adherence to all regulatory requirements and internal policies related to transaction monitoring and investigations.
Lead, mentor, and manage a team of AML Monitoring and Reporting Associates and Senior Associates. Provide performance evaluations based on Key Performance Indicators (KPIs) and foster professional development within the team.
Review and analyze cases of potentially suspicious activities globally, ensuring appropriate escalation for reporting as needed. Ensure proper documentation and clear narratives to support decisions for filing or closure.
Identify red flags in alignment with Flutterwave’s policies and collaborate with risk management teams on cases involving broader concerns, such as terms of service violations. Ensure timely completion of investigations in line with jurisdictional requirements.
Perform quality checks on team outputs, providing direct feedback to improve the accuracy and thoroughness of investigations. Propose enhancements to streamline the transaction monitoring process.
Facilitate effective communication with transaction monitoring units to ensure consistent and high-quality execution of investigative procedures.
Conduct quality assurance reviews for both new and experienced hires, ensuring the team produces well-documented investigations and recognizes potentially suspicious indicators.
Build and maintain relationships with key stakeholders, including Country Compliance Officers, to ensure alignment with local reporting requirements.
Assist with recruitment and training efforts for AML Monitoring and Reporting team members. Conduct quality control reviews to assess new hires’ capabilities and identify training needs.
Monitor and analyze trends to inform organization-wide training and improve transaction monitoring procedures.
Stay updated on changes in AML/CTF and fraud-related regulatory requirements.
Prepare performance reports for the GFCC Lead, providing insights into team performance and trends in suspicious activity investigations.
Ensure the protection of customer and employee data in compliance with privacy laws, internal policies, and global best practices.
Qualifications and Experience
Education:
Bachelor’s degree in Financial Management, Investment Management, Business Management, Commerce, or a related field. An advanced degree is highly desirable.
Professional Experience:
A minimum of 10 years in a similar role, preferably in the payments industry, with specific experience in assessing and reviewing AML/Fraud alerts and preparing Suspicious Activity Reports (SARs).
Strong expertise in legal and regulatory frameworks related to AML investigations, including jurisdiction-specific compliance requirements.
Skills and Certifications:
Ability to identify and mitigate risks associated with financial crimes, including money laundering, terrorism financing, and fraud, through transactional data analysis.
Proven ability to work efficiently in a fast-paced environment while maintaining high standards of quality.
Strong analytical and problem-solving skills, coupled with sound decision-making abilities.
Excellent communication skills, including the ability to draft clear and concise case narratives.
Proficiency in Microsoft Excel; additional language skills in French are a plus.
Leadership and time management expertise, with a focus on team development and feedback delivery.
Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) are a valuable addition.
At Flutterwave, we seek individuals who are proactive, innovative, and committed to driving positive change within the financial services industry. If you meet the qualifications and are excited about the opportunity to lead a team in combating financial crimes, we encourage you to apply.
