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🏆 Featured Opening:
Branch Operations Lead – Optimus Bank Limited
Location: Port Harcourt, Rivers State
Employment Type: Full-Time
Date Posted: Monday, May 19, 2025
🌐 About Optimus Bank:
Optimus Bank Limited is a next-generation digital financial institution with a strong commitment to redefining banking for individuals and businesses. With a customer-centric philosophy and a mission to deliver exceptional financial experiences, Optimus Bank is at the forefront of driving innovation and efficiency across the banking industry, both locally and internationally.
💼 Position Overview:
We are currently seeking an experienced and results-oriented professional to join our leadership team as Head of Branch Operations. This role is central to ensuring seamless daily operations within the branch and driving operational excellence across service channels.
📋 Core Responsibilities:
- Cash & Vault Administration: Oversee all aspects of cash handling within the branch including vault access control, ensuring accuracy, safety, and compliance with internal protocols.
- Audit Liaison: Coordinate effectively with both internal and external audit teams to guarantee compliance and prevent financial discrepancies, penalties, or regulatory sanctions.
- Reporting & Reconciliation: Conduct ongoing reviews of financial ledgers, reconciliations, and management reports to identify discrepancies and implement corrective measures.
- Risk Management: Proactively identify operational bottlenecks or risks within the branch environment and implement mitigation strategies.
- Team Leadership: Foster a culture of collaboration, accountability, and performance among branch staff, ensuring alignment with service standards and organizational values.
- Customer Service Oversight: Maintain high standards of customer satisfaction by supervising service delivery benchmarks and resolving escalated client issues in a timely manner.
- Staff Training & Development: Organize continuous training sessions to improve staff capabilities and ensure everyone stays informed about banking regulations and operational processes.
- Regulatory Compliance: Monitor all activities to ensure adherence to banking regulations, industry best practices, and internal control requirements.
- Transaction Oversight: Provide transaction approvals at the branch level and monitor cash flow trends to enhance liquidity and financial stability.
- Promoting Digital Solutions: Encourage the adoption of the bank’s digital platforms and services to drive operational efficiency and customer convenience.
🎓 Required Qualifications:
- Educational Background: Bachelor’s Degree in Business Administration, Finance, Economics, or other relevant disciplines.
- Professional Experience: A minimum of five (5) years of progressive experience in branch banking operations, with demonstrable expertise in managing teams and overseeing complex financial systems.
📅 Application Deadline:
Not specified — early application is strongly encouraged.
📎 Application Procedure:
If you meet the criteria and are passionate about optimizing banking operations, we invite you to submit your application online.
👉 APPLY HERE
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